Controversy Erupts in Moisbridge Municipality Over Cloakroom Access for Customers

 

A growing controversy has emerged in Moisbridge Municipality, where the owner of a busy business premise is accused of denying tenants' customers access to the cloakrooms within the premise unless they pay for an external facility. The practice has sparked widespread frustration, with customers and business owners alike demanding intervention from local authorities to protect customer rights.

The issue stems from the fact that many customers who frequent businesses along Kangaroo Road—specifically those visiting a local hotel and surrounding shops—are being denied access to essential facilities such as restrooms within the premise. This has created significant inconvenience for customers who expect basic services while shopping or dining at the various establishments in the area.

According to several business owners operating within the premise, the property owner has mandated that customers can only use the cloakrooms if they pay for an external service, which they argue is both unreasonable and unfair. The denial of such a basic service is seen by many as an attempt to extract money from both tenants and their customers in an exploitative manner.

"It's unacceptable for our customers to be denied access to restroom facilities. They're already spending money in the shops, and now they have to pay extra to use a cloakroom that should be available for everyone," one business owner said, requesting anonymity due to fear of retaliation.

The situation has led to growing dissatisfaction among local residents, especially those who rely on businesses such as hotels and shops along Kangaroo Road. For many, the lack of accessible cloakrooms is a major inconvenience and a barrier to shopping and dining in the area.

Human rights activists and community leaders are now calling for action from the Moisbridge Town Manager, Isaac Kosgei, and the Public Health Officer, Mr. Chesire, to address the issue. The community is urging the authorities to ensure that customers’ rights to access basic services like restroom facilities are respected and that business owners provide adequate amenities for their patrons.

"This is a clear violation of customer rights. The Town Manager and Public Health Officer need to step in and make sure that all customers have access to restroom facilities without having to pay for external services. It’s a basic human right," said one concerned resident.

As the issue continues to unfold, local businesses and customers are hopeful that authorities will intervene to resolve the matter and ensure fair treatment for all customers in Moisbridge Municipality. With mounting public pressure, it remains to be seen whether the property owner will adjust their stance or whether local officials will take the necessary steps to uphold the rights of the community.

February 21, 2025