Kenya Orient Life Assurance has earned recognition as the second runners-up for the prestigious ‘Group Life Best Practice’ award at the 2024 Association of Kenya Insurers (AKI) Awards. The award acknowledges the company for its significant improvements and innovations in the life insurance sector.
The AKI Awards, a key event in the insurance industry calendar, celebrates excellence and achievement across various sectors of the insurance industry. The Group Life Best Practice award is specifically designed to honor a company’s outstanding contribution to delivering exemplary life insurance products and services to both individuals and groups.
Jackson Muli, the Principal Officer of Kenya Orient Life Assurance, accepted the award on behalf of the company. In his remarks, Muli attributed the success to the company’s unwavering focus on improving customer experience and enhancing value propositions. He emphasized the company’s commitment to continuously refining their offerings to meet the evolving needs of their clients.
“This recognition is a reflection of our relentless drive to innovate and provide reliable life insurance solutions. At Kenya Orient Life Assurance, we prioritize customer satisfaction and best practices in all aspects of our business,” said Jackson Muli. “This achievement would not have been possible without the trust of our clients and the dedication of our team. We are committed to making a meaningful impact in the lives of the people we serve.”
This accolade further underscores Kenya Orient Life Assurance’s ongoing efforts to maintain high standards in the insurance sector. The company has been a consistent performer, previously securing the first runners-up position for the ‘Group Life Best Loss Ratio’ award in 2022 with an impressive loss ratio of 16.28%. Moreover, in 2021, the company won the ‘Pension Marketing Campaign of the Year’ award, recognizing its effective social media campaign aimed at boosting the uptake of personal pension products.
Kenya Orient Life Assurance’s performance at the AKI Awards highlights the company’s commitment to excellence, customer-centricity, and innovation, positioning it as a leader in the life insurance industry.
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