National Land Commission Celebrates Customer Service Week with ICEA LION GROUP

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The National Land Commission (NLC) concluded its Customer Service Week with a special celebration that emphasized collaboration and community engagement. CHRP Kabale Tache Arero, the CEO of the NLC, welcomed a team from ICEA LION GROUP, who manage the Commission’s staff pension plans. The visiting team brought a delightful cake to mark the occasion, showcasing their commitment to exceptional customer service.

The event culminated in a cake-cutting ceremony attended by NLC staff and clients, symbolizing the importance of strong relationships and open communication between the Commission and the public it serves. This gathering served as a moment of appreciation for the collaborative efforts made throughout Customer Service Week.

Arero highlighted the NLC’s dedication to its constitutional mandate and the vital role of customer service in achieving its mission. “Events like these remind us of our commitment to maintain high standards of service and engagement with our stakeholders,” he stated.

The NLC aims to enhance its services continually and foster a culture of excellence. The positive experiences shared during the week reinforced the Commission’s determination to effectively serve the public while upholding the values of transparency and accountability.

As the NLC moves forward, it remains focused on improving customer experiences and maintaining strong partnerships with stakeholders, ensuring that their needs are met with professionalism and care.

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