Why Public Service Has Not Improved Despite High Taxation

By Leila Jackson

The absence of visible improvements in public services in the country despite the escalating tax rates has fueled discontent among Kenyan citizens . From inadequate healthcare facilities to poor roads and even educational resources, citizens are rightfully demanding better outcomes .

The government is collecting millions if not billions of shillings in taxes and other incomes. However , these collections are not used for intended purposes because government pending bills are ballooning everyday .

The outcry from the masses stems from a deep-rooted desire for accountability and transparency in how their hard-earned money is being utilized by the government . With the increasing tax burden on the shoulders of the people, the expectation for quality public services and infrastructure has never been higher.The frustration among the populace has reached a boiling point, leading to widespread protests against the proposed finance bill .

The protests echoing through the streets of several towns such as Nairobi Mombasa and even Nakuru are not just a display of frustration but a plea for a more inclusive and responsive governance system. The government’s responsibility to its citizens goes beyond collecting taxes; it extends to ensuring that these funds are effectively and efficiently utilized to benefit society as a whole.

The taxes should correspond the services in public institutions and other spaces.
As the voices of the people grow louder, it becomes imperative for policymakers to heed the calls for change. Transparency in financial management, meaningful citizen engagement, and a commitment to delivering tangible results are crucial steps towards rebuilding trust and restoring faith in the tax system.

In conclusion, the current situation in Kenya highlights the importance of a symbiotic relationship between the government and its citizens. Only through open dialogue, mutual respect, and a shared vision for a better future can we bridge the gap between taxation and public service delivery.